Booking Terms

GENERAL CONDITIONS OF THE ACCOMMODATION AGREEMENT

Condo.fi / Rock Your Day Oy

1. COMMON

1.1 Application, Origin, and Validity of the Agreement

These terms and conditions apply to Condo.fi / Rock Your Day Oy (hereinafter referred to as “supplier”) and a customer when a customer deposits Supplier accommodation and Supplier provides accommodation services and related ancillary services.

You agree to comply with these terms when making a reservation. The reservation will be binding on the parties by a booking confirmation provided by Supplier. Before booking confirmation, Supplier may require security, reservation or pre-payment, or other reasonable performance.

The accommodation agreement defines the term of the contract. An agreement valid for an indefinite period may be terminated by written notice of termination in accordance with the agreed notice period. The notice period begins to run from the beginning of the month/week/day following the notice of termination, depending on whether the notice period is defined in months, weeks, or days. In any event, a contract for an indefinite period may be terminated at the earliest when at least the period corresponding to the notice period has elapsed since the beginning of the contract period.

1.2 Customer’s Responsibility for the Stay

Accommodation means either a customer of this agreement or a natural person who is otherwise identified by the customer who has the right to use the Supplier property and the services ordered by the customer in accordance with the general terms and conditions of the accommodation agreement and the accommodation agreement.

Accommodation services can be used either by the customer himself and/or by the guest’s employee, related party, or other person belonging to the client’s interest group. The customer is also responsible for complying with the obligations of this agreement with respect to the resident. The customer is responsible for ensuring that the guest is aware of the terms and conditions of use of the accommodation.

4.1 Accommodation

Reserved accommodation is available to the guest by 16:00 on the agreed date of the accommodation, unless otherwise agreed. Accommodation must be vacated on the last day of the stay by 11 AM, unless otherwise agreed.

1.3 Payments

Booking is made via the internet or customer service. It will be paid by credit card, mobilePAY, bank payment, or in company cases, possibly by invoice. You can ask about invoicing possibilities from customer service. Invoicing cost is 9 EUR. All bookings must be paid before the accommodation starts.

3.8 Cancellation of Reservation

Unless otherwise agreed, cancellation must be made at least 7 days before the start of the accommodation. If you fail to arrive, the supplier will charge the full price of the accommodation.

If Supplier cannot deliver the accommodation to the customer due to force majeure as defined in section 3.6, Supplier may unilaterally cancel the reservation. The cancellation must be notified to the customer as soon as possible and without delay return all customer charges.

1.4 Cleanings

Cleaning is provided as you check out.

1.6 Departure Before the End of the Stay

The agreed accommodation period cannot be shortened. If you leave before the end of the stay, you must inform the supplier and pay the agreed price for the unused time. Please note that early departure may cause a change in the accommodation price.

CUSTOMER RIGHTS AND OBLIGATIONS

2.1 Obligation to Pay and Security

The customer’s payment obligation is defined in the accommodation agreement. If the payments agreed upon in the accommodation agreement have been notified to a third party who does not make payments, then the customer is responsible for paying the fees. Ultimately, all payments are the responsibility of the person signing the accommodation agreement.

If Supplier has required security when the contract is concluded, the security will be returned without undue delay when all the contractual obligations of the customer are met. There is no interest on the collateral.

2.2 Delay in Payments

When payment obligations are delayed, a 16% default interest is applied, and a late payment invoice is charged for a handling fee of EUR 20 or a reasonable collection cost exceeding the processing fee. Supplier has the right to charge the customer for first payment interest and other expenses as well as for additional services before lodging compensation. If the customer has not paid the due invoices despite the payment request, any other outstanding invoices that are invoiced according to the accommodation agreement are due immediately.

2.3 Replacing Damage, Harm, and Disruption

The customer is liable to compensate Supplier for any damages, disadvantages, and disturbances that the customer/guest intentionally or by neglect or other negligent conduct causes to accommodation, equipment, furniture, other holdings, or third parties and their property. Damage caused by domestic animals is also the responsibility of the customer.

2.4 Costs of Final Cleaning

If the accommodation facilities are not in the same condition as at the beginning of the accommodation, and the customer has not signed a contract for final cleaning, the costs of cleaning will be charged to the Supplier’s customer. The costs for the disposal and storage of furniture left in the accommodation facilities are also charged.

2.5 Consumption Over Reasonable Use

The customer is obligated to compensate Supplier for consumption beyond the reasonable use of water, electricity, heat, or the use of the Internet. Consumption that does not significantly exceed the typical consumption of housing is considered reasonable.

2.6 Correctness of the Information Provided

The customer is responsible for ensuring that the information provided during the booking process is correct and up to date. Supplier may rely on the contact information provided during the booking process unless the customer provides written notice otherwise.

2.7 Error Messages and Error Correction

Observations and complaints relating to the equipment, condition, and amenities of the accommodation must be made without delay, and within 24 hours of the beginning of the accommodation or the occurrence of the error, or the right to claim may be lost. Supplier has the right to correct errors within a reasonable time.

SUPPLIER’S RIGHTS AND OBLIGATIONS

3.1 Performing a Service

Supplier is responsible for ensuring that the booked accommodation is available to the customer during the agreed period. Supplier will provide the customer with the equipment and additional services ordered by the customer as agreed. Even if the customer does not use the agreed additional services, they will not be relieved of their liability.

Supplier is responsible for ensuring that the property is in a condition as well as the customer’s age, area apartment stock, Supplier residence description, and other local conditions may reasonably require, unless otherwise agreed. Supplier is responsible for the normal wear and tear of the accommodation and its equipment, the functionality of the service, and the costs involved.

3.2 Replacement Accommodation

Unless Supplier is exceptionally able to offer the reserved accommodation or if the use of replacement accommodation is necessary for any other important reason, Supplier has the right to provide the host accommodation with the corresponding additional accommodation costs without the client’s additional costs.

3.3 Price Changes

Supplier has the right to increase the price of the accommodation after the contract has been created on the following grounds:

• Legislative changes and decisions by the authorities affecting the price of accommodation.
• General cost changes.
• Increase in the number of guests.

Price changes will be notified to the customer in writing and the new prices will be effective from the first day of the calendar month following the announcement.

3.4 Minimum Limit of the Guarantee or Overdraft

Supplier does not, in principle, return the remaining security or overdraft if the amount returned is less than 15 euros.

3.5 Damages and Liability Restriction

In the event of a delay in the assignment of a property or if the quality of the accommodation has been significantly reduced due to a mistake made by Supplier and no error or delays have been remedied within a reasonable time, the customer is entitled to refunds or the full refund of the payment. Under no circumstances will Supplier be liable for any indirect or consequential damages, and the customer is not entitled to damages if Supplier can prove that the error or delay is due to the force majeure of section 3.6 or the authority’s request or prohibition in accordance with section 3.7.

3.6 Force Majeure

Force majeure includes water damage, accidents, fire, strikes, natural disasters, power outages, water and sewage problems, heating issues, internet connection interruptions, and third-party maintenance, repairs, or other work. An overriding obstacle encountered by the Supplier partner is also considered a Supplier disclaimer.

3.7 Authority Requests and Prohibitions

If Supplier does not provide the customer with the already agreed accommodation or unilaterally terminates the accommodation agreement due to a prohibition or request from an authority regarding a particular guest, Supplier is entitled to charge a reasonable cancellation fee of at least EUR 500 to cover the costs.

4. CONDITIONS OF ACCOMMODATION

 

4.2 Resettlement of the host

 

Unless Supplier is exceptionally able to offer a reserved accommodation for the entire stay or if the use of replacement accommodation is necessary for any other important reason, Supplier has the right to transfer the accommodation to the corresponding accommodation without the additional costs incurred by the customer. Supplier notifies the customer of the replacement accommodation in writing 5 days prior to the transfer. If you do not agree with Supplier and Supplier is not reasonably able to arrange a site that meets the customer’s wishes, releases Supplier from the organization of accommodation and the contract is discharged. If the alternative accommodation is more valuable than the original accommodation, Supplier has the obligation to replace the difference for up to 2 first-week accommodation.

 

4.3 Obligations to provide information to the resident

 

Upon arrival at the accommodation, the guest must provide the correct and legally required travel information or other personal information necessary for the operation of Supplier, unless this information has been provided before. The landlord must be able to prove his / her identity upon request.

 

4.4 Obligations relating to the use of the accommodation

 

The accommodation may be used by the accommodation for normal living and overnight stays. The object or part of the accommodation must not be handed over to another person unless it has been agreed in writing with Supplier.

 

1. The host is to care for the accommodation and the belongings and equipment, and to use the accommodation, furniture and equipment for normal use only. The guest has an obligation to ensure that

 

– the apartment and the common facilities remain cozy

– the waste is brought in time in the waste container

– the lights and electrical equipment are switched off and the water taps and connections are closed when leaving the apartment and when the guest is sleeping

– the doors are locked and the windows are always closed when leaving the apartment

– the door codes are not taken outside by the accommodation

– no changes will be made to the accommodation

– the detected error or omission is immediately communicated to Supplier.

 

There is no reason for causing a disturbance in the accommodation and the accommodation must not be disturbed by the behavior of those living in the vicinity of the accommodation. During your stay, you must follow the rules of the accommodation and the instructions and regulations issued by the authorities.

1. Accommodation and other accommodation facilities should not smoke or use fragrances that could hinder the staying of the next resident, and do not use intoxicants or engage in criminal activities. The cost of smoking or other odor removal is borne by the customer and the costs are fully billed, including the work done by an outside professional.

 

1. Domestic animals must not be brought to the apartment without the consent of Supplier.

 

If the guest has been seriously or repeatedly acting in violation of these rules, the Supplier cancellation agreement and the accommodation can be immediately removed from the accommodation. In such a case, the guest can not claim the refund, compensation or reduction of the payments made for the contract price.

 

4.5 Personal belongings of the host

 

Supplier is not responsible for any items left in the apartment or in the public spaces.

 

4.6 Supplier’s right to access the property

 

To check the condition and care of the accommodation, you must have a Supplier visitor to visit the destination without delay. If necessary, a Supplier representative or a third party, such as the owner of the apartment or his authorized person, has the right to check the accommodation and to reach the destination for marketing purposes without the consent of the host. If Customer has ordered services from Supplier that require a visit to the property, no prior notice will be given to the guest at the time of the visit.

 

4.7 Communications related to customer service

 

During the validity of the accommodation agreement, Supplier may send customer and resident messages by e-mail and SMS messages to customer service reminders, such as contractual deadlines.

 

4.8 Condition of the accommodation and the goods of the host after the expiry of the accommodation

 

At the end of the accommodation contract period, the accommodation must be returned to Supplier carefully cleaned and emptied by the guest’s own goods, unless otherwise agreed with Supplier. Supplier has the right to empty and clean the accommodation facility and to store or deliver the disposable goods for storage if the apartment has not left the apartment after the expiry of the accommodation or the transfer has not been otherwise agreed. Accommodation for those who have stayed in the accommodation will be delivered to Suomen Löytötavarapalvelu Oy, from where the goods can be searched according to their general terms and conditions. Price lists and terms are available on Suomen Löytötavarapalvelu Oy’s website www.loytotavara.net.

5. DISTRIBUTION OF THE ACCOMMODATION AGREEMENT

5.1 Disclaimer by Supplier

Supplier has the right to terminate the accommodation agreement during the stay if it becomes apparent that the client or the guest is substantially violating this agreement. The contract will terminate immediately upon notification of the landing declaration or later if Supplier has announced a later date. After the demolition, this agreement preserves its significance as the basis for calculating the remuneration.

Supplier has the right to terminate the agreement immediately on the following grounds:

 

– Payoffs

– A customer or a third party who has undertaken to pay for the costs of accommodation services has been declared bankrupt or has otherwise been found unable to meet its contractual obligations or if the customer or third party’s financial position is substantially impaired unless the customer pays the advance or additional security specified by Supplier.

– Disposal of property on the contrary to the contract

– Causing the disturbance

– Damage to the accommodation and other accommodation facilities

– Failure to comply with the rules of the house and the authorities

– Criminal activity in the accommodation

– The accommodation is used essentially for purposes other than the normal life of the accommodation and overnight stays, or the accommodation is permanently extended to third persons who are not designated as persons under 4.3.

 

 

6. PARTICULATE INABILITY OR DISSERTATION OF THE AGREEMENT

 

If a part of the contract is, or will become, due to legal changes, by virtue of an authority order or for any other reason invalid or null and void, the rest of the agreement remains in force.

7. APPLICABLE LAW AND DISCLAIMER

 

This agreement is governed by Finnish law. The parties note that this agreement concerns the sale of accommodation services not subject to the law on the leasing of residential premises.

 

Any dispute arising out of the terms of this agreement or the agreement will be settled by the Porvoo / Finland District Court.